Problem with an order

Problem With Your Order
While we strive to be great, sometimes mistakes happen and orders arrive damaged, missing an item, or you got the wrong item. We apologize for the inconveni...
Mon, Jul 20, 2020 at 7:23 PM
My order came wrong or damaged, how do I get that fixed?
Please fill out our form below:  If it is an emergency or you need immediate assistance please call us.
Thu, Jul 16, 2020 at 8:23 PM
I ordered an ice pack but my yeast arrived warm. What do I do?
I am really sorry to hear about that.  We ship liquid yeast all around the world and it can actually fair better in transit than people think.  The ice will...
Thu, Jul 16, 2020 at 10:01 PM