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There were problems with the following fields:
Requester
Subject
Description
Invoice/order #
Items Affected
Item Status
...
New Item - unopened/original packaging.
New Item - open box/no-packaging/damaged packing.
Item damaged in shipment.
Used - In Working Order
Used - Damaged
Name
Reason
...
Order Inquiry
Return
Shipping Status
Technical Support
Other
What is the issue with the item/order?
...
How would you like us to address the issue?
...
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