• We will evaluate your shipment once the order is in the warehouse and choose the lowest cost carrier either our parcel carriers or a set pallet rate.  This is based off of the weight and dimensions of the order. 
  • Small orders will typically be shipped via FedEx ground or USPS Priority Mail and the rate will vary.
  • Each zip code has a specific pallet rate which will be displayed at checkout.  You will also see the corresponding residential and lift gate charges for pallet shipments at checkout as well.
  • The pallet rate shipments will be shipped using a network of freight carriers, if you have specific carriers that you want or do not want to use please call us at 1-888-288-8922. Please note that selecting a specific carrier may incur additional costs higher than the displayed pallet rate and may be a different transit time than that of the fixed rate carrier.
  • Shipping charges are added to all orders at the time that they are shipped. The charge will be added to the invoice and billed according to the default account terms.
  • Any additional shipping services requested by customers (including, but not limited to address changes, inside delivery, redelivery) will be added to the invoice and billed according to the account terms. 
  • Orders shipped outside of the 48 contiguous states can only be shipped via USPS Priority Mail or FedEx Next
    Day/2nd Day. We do not ship freight/pallet shipments direct to Alaska or Hawaii.
  • We are not able to bill direct to a customers FedEx or UPS account. The customer can arrange for their own shipping company to pick up the order, “Customer arranged shipping” should be requested when placing the order. 
  • Orders are shipped “FOB: Origin”. Products becomes the legal property of the buyer once they leave our warehouse.