- We will evaluate your shipment once the order is in the warehouse and choose the lowest cost carrier either our parcel carriers or a set pallet rate. This is based off of the weight and dimensions of the order.
- Small orders will typically be shipped via FedEx ground or USPS Priority Mail and the rate will vary.
- Each zip code has a specific pallet rate which will be displayed at checkout. You will also see the corresponding residential and lift gate charges for pallet shipments at checkout as well.
- The pallet rate shipments will be shipped using a network of freight carriers, if you have specific carriers that you want or do not want to use please call us at 1-888-288-8922. Please note that selecting a specific carrier may incur additional costs higher than the displayed pallet rate and may be a different transit time than that of the fixed rate carrier.
- Shipping charges are added to all orders at the time that they are shipped. The charge will be added to the invoice and billed according to the default account terms.
- Any additional shipping services requested by customers (including, but not limited to address changes, inside delivery, redelivery) will be added to the invoice and billed according to the account terms.
- Orders shipped outside of the 48 contiguous states can only be shipped via USPS Priority Mail or FedEx NextDay/2nd Day. We do not ship freight/pallet shipments direct to Alaska or Hawaii.
- We are not able to bill direct to a customers FedEx or UPS account. The customer can arrange for their own shipping company to pick up the order, “Customer arranged shipping” should be requested when placing the order.
- Orders are shipped “FOB: Origin”. Products becomes the legal property of the buyer once they leave our warehouse.
Business Shipping Policies Print
Modified on: Thu, Jul 16, 2020 at 7:50 PM
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