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General
Orders and Invoices
6
Why hasn't my order shipped yet?
Why was my order split into multiple invoices?
How to Order or Use a Gift Certificate?
What is the difference between an order, a quote, a packing list, and an invoice?
How do I place an order for pickup at one of the retail stores?
View all 6
Returns & Warranty
7
Return Policy
Warranty
Problem With Your Order
How do I return an item?
My order came wrong or damaged, how do I get that fixed?
View all 7
Retail Shipping Policies
14
Do you ship internationally?
Fast & Free! Shipping
Retail Paid Ground Shipments
Retail Expedited Shipments
Retail Freight Shipments
View all 14
Out of stock Items
2
What is the ETA when an item will be back in stock?
Can I order an item that is out of stock?
Hours of Operation
1
What are your hours of operation?
Privacy Policy
2
MoreFlavor! Privacy Policy
Text Messaging Program
Payment
1
What types of payment do you accept?
Business Shipping Policies
2
Business Shipping Policies
Business Will Call Policies
Brewmaster Order Policies
3
Brewmaster Order Policies
I am a business which is reselling or manufacturing your products, why am I being charged sales tax?
Can I add items to an existing order?