MoreFlavor

Retail Shipping Policies 15

• Can I change the delivery address after I have placed an order?
• Can I pick up my retail order at the warehouse?
• How do I know if an item qualifies for free shipping?
• What is your Free Shipping Program?
• How quickly will my order leave your warehouse?

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Business Shipping Policies 2

• Business Will Call Policies
• Business Shipping Policies

Returns 2

• How do I return an item?
• Return Policy

Warranty 2

• What is your product warranty?
• Warranty

Problem with an order 3

• I ordered an ice pack but my yeast arrived warm. What do I do?
• My order came wrong or damaged, how do I get that fixed?
• Problem With Your Order

Cleaning & Sanitizing 8

• What is IO Star Sanitizer? What is the dosage rate?
• What is Saniclean and why would you use it? What is the dosage rate?
• What is Alpet and why would you use it?
• What is PBW and what is it used for? What is the dosage rate?
• What is Star San and what is it used for? What is the dosage rate?

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Orders and Invoices 1

• How do I place an order for pickup at one of the retail stores?

All Grain 1

• What is the grain mill gap setting?

Fermentation 8

• I am new to brewing, what is the difference between Plastic and Glass Carboys?
• What is specific gravity?
• Do you want a constant temperature for fermentation?
• Do you need to rehydrate dry yeast? why or why not?
• What is the primary role of yeast?

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Selecting a Brewing System 1

• Which brewing starter kit should I choose?

Winemaking from Frozen Fruit 6

• What is Brehm frozen fruit?
• What are the benefits of Brehm frozen grapes?
• Does Brehm frozen fruit come with all the yeast & clarifirers?
• Is a crusher destemmer needed for frozen grapes or concentrate kits?
• How many gallons of wine can you make with one 6 gallon pail of red must from Brehm frozen grapes?

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Winemaking from Concentrate Kits 7

• My wine kit has been fermenting for 16 days and I am still seeing fermentation. Is this okay?
• What difference do skin packs make?
• How many gallons of wine can you make with a wine concentrate kit?
• What is the difference between fermenting with fresh grapes and using a concentrate kit?
• Can/Should you do an ML on a concentrate wine kit?

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Newsletter 1

• Testing

Gift Card 1

• How to Order or Use a Gift Certificate?

Out of stock Items 2

• Can I order an item that is out of stock?
• What is the ETA when an item will be back in stock?

Order Status 1

• Why hasn't my order shipped yet?

Split Orders or Invoices 1

• Why was my order split into multiple invoices?

Hours of Operation 1

• What are your hours of operation?

Privacy Policy 2

• What is your privacy policy?
• MoreFlavor! Privacy Policy

Payment 1

• What types of payment do you accept?

Brewmaster Order Policies 3

• Can I add items to an existing order?
• I am a business which is reselling or manufacturing your products, why am I being charged sales tax?
• Brewmaster Order Policies

Orders and Invoices #2 2

• How to reprint an order confirmation or invoice
• What is the difference between an order, a quote, a packing list, and an invoice?