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Knowledge base
Order Support
Orders and Invoices
5
When Will My Order Ship? Understanding Our Processing Times
How to Order or Use a Gift Certificate?
Place an order for pickup at one of the retail stores?
Out-of-Stock Items & Restock Estimates
Modifying or Canceling a Retail Order
Payment
3
What types of payment do you accept?
How to Order or Use a Gift Certificate?
Tax Exemptions
Privacy Policy and Mailing Lists
3
MoreFlavor Privacy Policy Overview
MoreFlavor Text Messaging Program
How to Unsubscribe from Emails or Text Messages
Hours of Operation
1
What are your hours of operation?
Returns, Warranty, and Problems with an Order?
3
Return Policy & Instructions
Reporting an Issue: Damaged, Missing, or Wrong Items
Product Warranty & Guarantee Information
Retail Shipping Policies
4
Shipping Methods & Policies
Order Changes: Address Updates and Warehouse Pickup
Retail Shipping Transit Times
How quickly will my order leave your warehouse?
MoreBeerPro, MoreWinePro, and Brewmaster Order Policies
8
Business Order Policies
Sales Tax Exemptions
Modifying or Adding to Wholesale Order
Business Shipping Policies
Optimizing Your Freight Shipping: Pallets and Carriers
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Product Questions, Specifics, and Troubleshooting
Kegs and Kegerators
6
CO2 Regulator - Converting Hose Barb to Duotight
The Perfect Pour: Preventing Foam
Komos Kegerator Troubleshooting Guide
Your First Draft System, Choosing a Kegerator and Components
How to Force Carbonate
View all 6
Selecting a Brewing System
2
Which brewing starter kit should I choose?
Choosing a Single Vessel Brewing System
All Grain Ingredients
2
What is the grain mill gap setting?
Base Malt Comparisons & Substitutions
Fermenters and Fermentation Chillers
3
BrewBuilt Fermenters!
Plastic or Glass for fermentation?
IceMaster FAQs and Troubleshooting
Troubleshooting and Repair Guides
1
Brewzilla Troubleshooting and Repair guide
Brewing and Winemaking Science and Education
Cleaning & Sanitizing
3
How to sanitize your brewing equipment.
What is PBW and what is it used for? What is the dosage rate?
How cleaning is different from sanitizing?
Fermentation
6
What is fermentation?
What is yeast and what does it do?
What is the primary role of yeast?
Do you need to rehydrate dry yeast? why or why not?
Do you want a constant temperature for fermentation?
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Winemaking from Concentrate Kits or frozen wine
8
What is the difference between fermenting with fresh grapes and using a concentrate kit?
How many gallons of wine can you make with a wine concentrate kit?
What equipment and supplies do I need to make a kit wine?
What difference do skin packs make?
My wine kit has been fermenting for 16 days and I am still seeing fermentation. Is this okay?
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Winemaking from Fresh Fruit
0